NK
Nigel K
1 reviews | Active since Jan 2013
25 Jan 2024, 21:43
Showmax do not know what they are doing with this new upgrade they need to go back to school
Update broke Showmax, I am viewing it on my browser not on a phone or app, my browser does support anything compared to using a app. Your support staff are useless do you even train them? They copy and paste responses please investigate into your people that work there as they are losing you clients. Please go back to the previous Showmax as it worked via the browser on a laptop not this **** new Showmax that shows I need to update please fix this, this is pathetic have you not tested your new application before putting it out for public?
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
26 Jan 2024, 14:51Hi Nigel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply26 Jan 2024, 14:51
Official
Hi Nigel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's replyOfficial
29 Jan 2024, 09:38Hi Nigel, we hope this email finds you well.
Thank you for reaching out and sharing your concerns about the recent updates to the Showmax 2.0 App. We completely understand how frustrating it must be to find that your current web browser no longer supports Showmax 2,0. We would like to emphasise that Showmax has migrated to a new technology platform which, unfortunately, does support outdated web browsers and devices.
As part of our efforts to improve Showmax and provide you with the best possible viewing experience, we have recently implemented updates that may affect the compatibility of the service with older web browsers and devices. These changes were necessary to ensure that we can continue to deliver high-quality content and features to all our users.
If your current web browser is no longer supported, we recommend updating it to the latest version to continue enjoying Showmax without any interruptions. Our customer support team is also available to assist you with any questions or concerns you may have regarding device compatibility.
We genuinely appreciate your understanding and patience as we strive to improve Showmax for all our users. Your satisfaction is our top priority and we are committed to providing you with a positive streaming experience.
Regards,
Showmax: Hello Peter Team
Thank you for reaching out and sharing your concerns about the recent updates to the Showmax 2.0 App. We completely understand how frustrating it must be to find that your current web browser no longer supports Showmax 2,0. We would like to emphasise that Showmax has migrated to a new technology platform which, unfortunately, does support outdated web browsers and devices.
As part of our efforts to improve Showmax and provide you with the best possible viewing experience, we have recently implemented updates that may affect the compatibility of the service with older web browsers and devices. These changes were necessary to ensure that we can continue to deliver high-quality content and features to all our users.
If your current web browser is no longer supported, we recommend updating it to the latest version to continue enjoying Showmax without any interruptions. Our customer support team is also available to assist you with any questions or concerns you may have regarding device compatibility.
We genuinely appreciate your understanding and patience as we strive to improve Showmax for all our users. Your satisfaction is our top priority and we are committed to providing you with a positive streaming experience.
Regards,
Showmax: Hello Peter Team
Showmax's reply29 Jan 2024, 09:38
Official
Hi Nigel, we hope this email finds you well.
Thank you for reaching out and sharing your concerns about the recent updates to the Showmax 2.0 App. We completely understand how frustrating it must be to find that your current web browser no longer supports Showmax 2,0. We would like to emphasise that Showmax has migrated to a new technology platform which, unfortunately, does support outdated web browsers and devices.
As part of our efforts to improve Showmax and provide you with the best possible viewing experience, we have recently implemented updates that may affect the compatibility of the service with older web browsers and devices. These changes were necessary to ensure that we can continue to deliver high-quality content and features to all our users.
If your current web browser is no longer supported, we recommend updating it to the latest version to continue enjoying Showmax without any interruptions. Our customer support team is also available to assist you with any questions or concerns you may have regarding device compatibility.
We genuinely appreciate your understanding and patience as we strive to improve Showmax for all our users. Your satisfaction is our top priority and we are committed to providing you with a positive streaming experience.
Regards,
Showmax: Hello Peter Team
Thank you for reaching out and sharing your concerns about the recent updates to the Showmax 2.0 App. We completely understand how frustrating it must be to find that your current web browser no longer supports Showmax 2,0. We would like to emphasise that Showmax has migrated to a new technology platform which, unfortunately, does support outdated web browsers and devices.
As part of our efforts to improve Showmax and provide you with the best possible viewing experience, we have recently implemented updates that may affect the compatibility of the service with older web browsers and devices. These changes were necessary to ensure that we can continue to deliver high-quality content and features to all our users.
If your current web browser is no longer supported, we recommend updating it to the latest version to continue enjoying Showmax without any interruptions. Our customer support team is also available to assist you with any questions or concerns you may have regarding device compatibility.
We genuinely appreciate your understanding and patience as we strive to improve Showmax for all our users. Your satisfaction is our top priority and we are committed to providing you with a positive streaming experience.
Regards,
Showmax: Hello Peter Team
NK
Nigel K's updateReviewer Update
29 Jan 2024, 09:46My Browser is not outdated dear. All my apps is up to date. Please fix your platform.
NK
Nigel K's update29 Jan 2024, 09:46
Reviewer Update
My Browser is not outdated dear. All my apps is up to date. Please fix your platform.