Showmax connection problems

<p>On the 5th July, 2016, I wrote:</p> <p>"I am finding access to your system virtually impossible these days, especially in the evenings.</p> <p>No matter which of my devices I try, the results are the same. </p> <p>I do NOT have a network problem because Netflix works extremely well. </p> <p>Please explain what is happening on your systems and what measures you are taking to correct the problem. "</p> <p> </p> <p>Showmax Support rep****:</p> <p>"We are aware of the issue that may occur on ShowMax's end, especially during the afternoons. We expect that the afternoon disruptions are as a result of high subscriber volumes accessing ShowMax at the same time. As a result we are taking measure to improve our servers and make them more consistently stable.</p> <p>Furthermore from any errors or issues reported to us from subscribers, we are taking note of them, retrieving all the details we can of the issue and then forwarding all onto our technical department for investigation, testing and resolution of the matter. We apologize for all the inconvenienced caused of late, and hope to rectify as soon as possible. "</p> <p>That was on the 5th July, 2016.</p> <p>Today, 7th August, 2016, the situation remains the same, and every month that goes by without a resolution to this problem is wasting my money. </p> <p>I have no option but to cancel my subscription until the problem is resolved, and I reccommend that anyone else with a similar problem do the same.</p> <p> </p> <p> </p>