Showmax Bull**** package

Im new to Showmax, only joined yesterday and it was a nightmare from beginning. Firts it took me about hours to get my account active. Now i've been struggling more than 36 hours to connect a second device. Im on the R99 Bull**** package!!! Several times on the live chat box. No reply!!! Several times tried to phone. 5 mails no answer! This is the worst experience ever!!!!