CA
Clifford A
1 reviews | Active since Dec 2013
26 Jan 2018, 19:14
Showmax and Telkom
I have registered my Showmax account with Telkom. I have the bills to prove that I pay every month, but still you suspend my account pending payment. In dec2017 I paid Showmax and Telkom deducted. the online help is no help at all. Don't you communicate or how does this work. I have paid and I want the subscription I paid for!!! or my money bac****
Helpful (0)
Replies (2)0
Replies (2)
Showmax's replyOfficial
06 Feb 2018, 10:56Hi Homeboy
As telephonically discussed, we have reversed the subscription for 1 month. Please forward a statement of the current Telkom billing showing the R99 charge to ***, so that we may escalate this accordingly.
The Showmax team
Best regards,
Showmax's reply06 Feb 2018, 10:56
Official
Hi Homeboy
As telephonically discussed, we have reversed the subscription for 1 month. Please forward a statement of the current Telkom billing showing the R99 charge to ***, so that we may escalate this accordingly.
The Showmax team
Best regards,
CA
Clifford A's updateReviewer Update
21 Feb 2018, 18:32Good day, **********
Thank you for your service, but it seems Telkom is your Achilles' heel. I subscribed through them for the R69.00 per month promo. Telkom is still billing me R99.00.
I do not wish to continue with your service any longer and I just hope that Telkom will reply in an just manner and end my Subscription as they are owing me a credit. You can keep my R99.00.
CA
Clifford A's update21 Feb 2018, 18:32
Reviewer Update
Good day, **********
Thank you for your service, but it seems Telkom is your Achilles' heel. I subscribed through them for the R69.00 per month promo. Telkom is still billing me R99.00.
I do not wish to continue with your service any longer and I just hope that Telkom will reply in an just manner and end my Subscription as they are owing me a credit. You can keep my R99.00.