Showmax agents unwilling to assist.

Really disappointed at the service coming from the showmax team. The agents are not considered about the customers these days & I have been experiencing an issue regarding my showmax acount where i have made payment but i am unable to stream. The person on the chat showed a very low level of willingness to assist me due to the fact that she was doing a shift switchover. I suggest management to take a look into this and bare in mind that if you have unhappy customers due to showmax workers lack of work ethic, is your business really going to last or crash to the ground? Thats something to sit down and think about.