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Thelma T
1 reviews | Active since Apr 2024
07 Jan 2026, 17:44
Service delivery
1 Day late payment for my Dstv subscription made my experience with Showmax hell. No one is willing to take any initiative to help resolve the problem. Showmax tells me to contact Dstv since I’m not paying them directly and Dstv tells me that the cannot do anything from their end since my account shows all my services being active. Now I paid but no access 🚫
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
07 Jan 2026, 18:23Hi Theima
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
Showmax's reply07 Jan 2026, 18:23
Official
Hi Theima
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
Showmax's replyOfficial
07 Jan 2026, 20:20Hi Thelma
Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience, and hope you have a wonderful day further.
Should you require any assistance regarding Showmax, please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience, and hope you have a wonderful day further.
Should you require any assistance regarding Showmax, please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Showmax's reply07 Jan 2026, 20:20
Official
Hi Thelma
Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience, and hope you have a wonderful day further.
Should you require any assistance regarding Showmax, please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience, and hope you have a wonderful day further.
Should you require any assistance regarding Showmax, please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
TT
Thelma T's updateReviewer Update
07 Jan 2026, 20:34Thank you for your prompt response. I appreciate the effort your end. Kabelo was a great help. Calm and polite.. I’ll keep a look out on the mail to rate you. ⭐️⭐️⭐️⭐️⭐️
TT
Thelma T's update07 Jan 2026, 20:34
Reviewer Update
Thank you for your prompt response. I appreciate the effort your end. Kabelo was a great help. Calm and polite.. I’ll keep a look out on the mail to rate you. ⭐️⭐️⭐️⭐️⭐️