RdB
Rika-Mari de Beer

1 reviews | Active since Nov 2018

30 Nov 2018, 10:34

Rude and **********

Subscribed for a 14 day free trial, they took off R99 immediately TWICE. Contacted showmax who told me we don't get a free trial as another account has also been paid with my card. Asked where does the policy state that and the operator got rude, started interrupting me the whole time told him to allow me to speak and he raised his voice at me. Asked him if he know about the CPA and he ignored me. Told him I'm writing a review on hello Peter and the response I got was "go for it". So here I am. Will NEVER recommend this rude and ********** place to anyone.

0
Replies (2)
Showmax
Showmax's reply30 Nov 2018, 10:59
Official
Hi   Rika-Mari B 

Really sorry for the experience. 

We'll definitely look into the call and deal with this accordingly. 

We have however reversed the 2 amounts. Please allow up to 14 working days  (Banking rules) for this to reflect back on your account . 
The Showmax team
Showmax
Showmax's reply30 Nov 2018, 12:08
Official
Noted, we will follow our strict internal quality evaluation and deal with accordingly. 

Thank you for bringing this to our attention. 

The Showmax team