1 reviews | Active since Jul 2014

14 Apr 2017, 19:34

*******

<p>Showmax is the biggest load of s**t I've ever had the misfortune of trying to watch. I have had problems regularly with the App on a top of the range LG OLED UHD tv and the latest App update 2 days ago now no longer works at all. Absolute ****. I have a 100mbps fibre network and watch things like Netflix and Amazon seamlessly in UHD 4K but cannot even get a simply HD series to start on Showmax. So they take something that sort of worked, updated it, and completely stuffed it up. What a useless bunch of ***********s!</p>

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Replies (2)
Showmax
Showmax's reply14 Apr 2017, 22:20
Official

Hi Alun,

Thanks for letting us know.

Sorry to hear that the update is not working on your TV. We'll get someone to contact you as soon as possible.

Apologies for the inconvenience.

The Showmax team

Best regards,

's update15 Apr 2017, 07:43
Reviewer Update

Please note I have had constant problems for 6 months now. The old app used to fail every time I started or restarted a show and I would need to restart for it to work. Now it doesn't work at all. It is more than an inconvenience as it doesn't work at all. I would like to know how the App could not be tested on the latest LG OLED TVs - why test on old models not the latest model and operating system? Lousy testing protocols and inadequate quality assurance before releasing an update that doesn't work. My frustration is not just this "inconvenience" but constant problems with showmax. I must emphasize that Netflix and Amazon work perfectly in UHD 4K and at 100mbps the connection is extremely fast.