Refund not done

In February 2021 I got a message for pay 1 month and get 2 months free, I subscribed, only to have showmax debit my account from February till June my account has been deducted, I lodged a complaint for a refund on the deducted amounts, Its been 3 weeks of nothing being done, no feedback no refund, Terrible service, I should have just stayed with netflix.