ST
STOFFEL T
1 reviews | Active since Jul 2010
12 Jul 2025, 11:48
Payment issues on Showmax for months not being fixed.
Been trying to update payment details since March when card expired , but keeps getting same error. Can't do the airtime payment cause apparently only Vodacom and Mtn clients can do that??? From the complaints it seems many clients have the same issues but Showmax just fails to correct the issue.. good luck running your business if you can't even fix a simple error..
Helpful (0)
Replies (2)0
Replies (2)Showmax's replyOfficial
12 Jul 2025, 12:03 Hi Stoffel
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply12 Jul 2025, 12:03
Official
Hi Stoffel
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's replyOfficial
13 Jul 2025, 13:58Hi Stoffel,
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Thank you.
Kind regards,Showmax: Hello Peter Team
Showmax's reply13 Jul 2025, 13:58
Official
Hi Stoffel,
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Thank you.
Kind regards,Showmax: Hello Peter Team
