Pathetic customer support

Item: Showmax
Rating: 1
Author: Nokzola Z

Nightmare trying to renew my subscription only to get an error message that 'something went wrong' and I must 'try again later". Emailed the help@showmax only to get a 'not deliverable' response. So disappointed with the putrid service since I started asking for help, I even responded on one of thier posts on X last week and no response there either. Yoh

Helpful (0)

Replies (2)

Showmax's replyOfficial

22 Aug 2025, 18:39

Hi Nokzola

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Showmax's reply22 Aug 2025, 18:39

Official

Hi Nokzola

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Showmax's replyOfficial

22 Aug 2025, 19:02

Hi Nokzola
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team

Showmax's reply22 Aug 2025, 19:02

Official