NM
Nomcebo M

1 reviews | Active since Jun 2025

15 Jun 2025, 16:09

Only reason I gave 1 star is because I cant give a 0 rating

Such disgraceful service from Showmax , I am a DSTV compact customer and I decide to add on Showmax to my package on the 28th of May WORST DECISION EVER ,because till this day( 15 June ),I haven’t been able to activate my Showmax subscription.The full payment has been taken by Showmax but I have not even once logged into Showmax due their activation link having an issue .Wrote an email to Showmax no response , spoke to them on Facebook messenger but no solution. Just endless relinking , waiting for 24 hrs and still they cannot fix my activation. They claim to have escalated the matter to their engineering department ,waited for 3 days but no resolution. They now claim to have escalated the matter to resolving team , still no response. I have given them all they need to know even my DSTV logins and Showmax logins but nothing has been done

Save your money and time .Endless excuses and no solutions or services rendered to customers!

0
Replies (1)
Showmax
Showmax's reply17 Jun 2025, 07:59
Official
Hi  Nomcebo 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
Showmax: Hello Peter Team