1 reviews | Active since Sept 2016

13 Sept 2016, 22:31

One star is too much

<p>After sending multiple emails to Showmax's customer service with no luck on any reply, I have decided to voice my concern here. I constantly have an issue with the app logging me out while watching content. Furthermore, I am unable to view any movies as I get some type of error that prohibit me from watching. I paid R99 for a service that is no better than some cheap ripoff site where the popups drive you mad. I'm dissapointed...what a waste of a service...</p>

0
Replies (2)
Showmax
Showmax's reply14 Sept 2016, 08:14
Official

Hi Niel,

That's not great to hear.

We will investigate what's going on and get back to you as soon as we can.

The ShowMax team

Best regards,

Showmax
Showmax's reply14 Sept 2016, 14:31
Official

Hi Niel.

We're investigating the issue that you raised.

We need to get some more information from you, but the call didn't seem to go through. We've sent you an email to the address that we have on file.

Please let us know if you need anything else.

The ShowMax team

Best regards,