One and a half hour to give me zero information. As Usual NO assistance or matter of putting yourself in the customers shoes. Take your payment and give you Nothing.

I have now been trying to speak to a person for over an hour and a half without any help whatsoever. I paid my payment as per usual to Vodacom as it goes off under subscriptions. Tried the pathetic messages prompts started at 9h41. Messaged Mmapelo Ma****oa (slightly arrogant in feedback). ended at 11h15. This long period without even the slightest of help at all.

Not as if my question is Rocket Science. I Paid my fee to Vodacom as per usual but can noy access my Showmax account. No answers No feedback no HELP at all. Wasted my time completely, but getting the feel that Service levels are NOT a requirement at Showmax.

I asked if someone can contact me to discuss the issue at hand and got a blatant NO, when someone is available, they will attempt to reach you. So nice to pay for a service and get nothing in return.

I as customer would just like a call from supervisor, manager even CEO. Thank you Showmax on prooving how valuable your customers are to you. Will NEVER Ever reccomend this service to anyone ever again. Not even the decency to get a call. Lets see if I get a call before next year Aug '24. Doubt it. Maybe ICASA and Social media might like to know what Im going through and if Im treated respectfully.