CM
Carol M
1 reviews | Active since Apr 2022
01 Aug 2025, 22:56
No subscribtion but they are debiting my account.
I haven't subscribed with showmax but they have been debiting money from account. Despite of talking to them about this matter, they haven't done anything to fix it. I even told them that I want my money back because I am not on showmax. Infact, I cant even access the account as it is not even linked to my contact details and email. I JUST WANT MY MONEY BACK!
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Replies (2)0
Replies (2)
Showmax's replyOfficial
02 Aug 2025, 14:21Hi Carol
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply02 Aug 2025, 14:21
Official
Hi Carol
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's replyOfficial
03 Aug 2025, 11:10Hi Carol
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Kind regards
Showmax: Hello Peter Team
Showmax's reply03 Aug 2025, 11:10
Official
Hi Carol
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?
Kind regards
Showmax: Hello Peter Team