FR
Ferdi R
1 reviews | Active since Apr 2017
31 Dec 2024, 09:01
No OTP
Not receiving OTP when trying to register
Helpful (0)
Replies (5)0
Replies (5)
Showmax's replyOfficial
31 Dec 2024, 09:43Hi Ferdi
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
Showmax's reply31 Dec 2024, 09:43
Official
Hi Ferdi
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Showmax: Hello Peter Team
FR
Ferdi R's updateReviewer Update
31 Dec 2024, 09:45As received from Showmax:
Please note that we have received feedback on case #INC-29959, the team is currently investigating the issue, and the estimated time of resolving the issue is not yet determined as it is currently ongoing, we suggest you use a different mobile number with a different service provider in the meantime to create the account
1. Why use a different number?
2. Time to resolve. Online they told me 5-7 hrs
Please note that we have received feedback on case #INC-29959, the team is currently investigating the issue, and the estimated time of resolving the issue is not yet determined as it is currently ongoing, we suggest you use a different mobile number with a different service provider in the meantime to create the account
1. Why use a different number?
2. Time to resolve. Online they told me 5-7 hrs
FR
Ferdi R's update31 Dec 2024, 09:45
Reviewer Update
As received from Showmax:
Please note that we have received feedback on case #INC-29959, the team is currently investigating the issue, and the estimated time of resolving the issue is not yet determined as it is currently ongoing, we suggest you use a different mobile number with a different service provider in the meantime to create the account
1. Why use a different number?
2. Time to resolve. Online they told me 5-7 hrs
Please note that we have received feedback on case #INC-29959, the team is currently investigating the issue, and the estimated time of resolving the issue is not yet determined as it is currently ongoing, we suggest you use a different mobile number with a different service provider in the meantime to create the account
1. Why use a different number?
2. Time to resolve. Online they told me 5-7 hrs
Showmax's replyOfficial
31 Dec 2024, 10:00Hi Ferdi
An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day.
Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,
Showmax: Hellopeter Team.
An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day.
Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,
Showmax: Hellopeter Team.
Showmax's reply31 Dec 2024, 10:00
Official
Hi Ferdi
An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day.
Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,
Showmax: Hellopeter Team.
An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day.
Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,
Showmax: Hellopeter Team.
FR
Ferdi R's updateReviewer Update
02 Jan 2025, 08:22Still awaiting feedback.
Live chat is not working. Who / what is working?
Live chat is not working. Who / what is working?
FR
Ferdi R's update02 Jan 2025, 08:22
Reviewer Update
Still awaiting feedback.
Live chat is not working. Who / what is working?
Live chat is not working. Who / what is working?
Showmax's replyOfficial
02 Jan 2025, 11:06Hi Ferdi
Since we are experiencing issues with the mobile money option please try use our other alternative payment options: Card payments or purchasing a voucher via your banking app or via this link: https://www.prepaid24.co.za/ Then Visit https://www.showmax.com/za/voucher to redeem the voucher and start streaming.
Since we are experiencing issues with the mobile money option please try use our other alternative payment options: Card payments or purchasing a voucher via your banking app or via this link: https://www.prepaid24.co.za/ Then Visit https://www.showmax.com/za/voucher to redeem the voucher and start streaming.
Showmax's reply02 Jan 2025, 11:06
Official
Hi Ferdi
Since we are experiencing issues with the mobile money option please try use our other alternative payment options: Card payments or purchasing a voucher via your banking app or via this link: https://www.prepaid24.co.za/ Then Visit https://www.showmax.com/za/voucher to redeem the voucher and start streaming.
Since we are experiencing issues with the mobile money option please try use our other alternative payment options: Card payments or purchasing a voucher via your banking app or via this link: https://www.prepaid24.co.za/ Then Visit https://www.showmax.com/za/voucher to redeem the voucher and start streaming.