TH
Troy H

1 reviews | Active since Jun 2014

09 Mar 2016, 22:45

NO 7 Day free trial on Showmax - Still Charged!!!

Good day ,<br> <br> I signed up for Showmax believing I will be getting a 7 day free trial,as that is what is advertised. I could barely finish a show due to data speed being insufficient (not your fault).Naturally I tried to cancel the subscription but when going through my account I noticed that I was charged the full subscription - I find this to be highly unsatisfying .Your online chat representative also states that there is no contact number to call you on to rectify this and only a email address or online chat would be the contact medium. How does that work? No Personal touch at all. <br> <br> Kindly refund me my money or stop the billing from going through.<br> <br> Thank you.

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Replies (1)
Showmax
Showmax's reply10 Mar 2016, 06:25
Official
Hello This****,

Hi Troy,

Thanks for bringing this to our attention.

We will investigate and respond to by by email.

The ShowMax team