TH
Troy H
1 reviews | Active since Jun 2014
09 Mar 2016, 22:45
NO 7 Day free trial on Showmax - Still Charged!!!
Good day ,<br> <br> I signed up for Showmax believing I will be getting a 7 day free trial,as that is what is advertised. I could barely finish a show due to data speed being insufficient (not your fault).Naturally I tried to cancel the subscription but when going through my account I noticed that I was charged the full subscription - I find this to be highly unsatisfying .Your online chat representative also states that there is no contact number to call you on to rectify this and only a email address or online chat would be the contact medium. How does that work? No Personal touch at all. <br> <br> Kindly refund me my money or stop the billing from going through.<br> <br> Thank you.
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Replies (1)Showmax's replyOfficial
10 Mar 2016, 06:25Hello This****,
Hi Troy,
Thanks for bringing this to our attention.
We will investigate and respond to by by email.
The ShowMax team
Hi Troy,
Thanks for bringing this to our attention.
We will investigate and respond to by by email.
The ShowMax team
Showmax's reply10 Mar 2016, 06:25
Official
Hello This****,
Hi Troy,
Thanks for bringing this to our attention.
We will investigate and respond to by by email.
The ShowMax team
Hi Troy,
Thanks for bringing this to our attention.
We will investigate and respond to by by email.
The ShowMax team
