MP
Mandla P

1 reviews | Active since Nov 2020

16 Aug 2025, 10:31

Nightmare service

I paid twice by mistake on my showmax account but still I can't log in after doing an upgrade this is crazy can you guys fix this Why is my account saying am not currently subscribed after I paid 99r by 2 What a waste of my money

0
Replies (2)
Showmax
Showmax's reply16 Aug 2025, 13:44
Official
Hi Mandla

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team
MP
Mandla P's update17 Aug 2025, 08:29
Reviewer Update
Your call center agent spoke to me yesterday and I asked you guys to reverse those 2 transactions because my showmax is not working and she told me to try paying with a voucher of which honestly how am I suppose to do so while I have already paid 200r , I asked nedbank to reverse but unfortunately they can't am told showmax must reverse my money please kindly do so I need it
As for your service I will definitely cancel coz its a nightmare
Just reverse my 200r please