NH
Nadine H

1 reviews | Active since Jul 2020

26 Jan 2024, 11:00

New App is terrible

New app is horrible when I click on something to watch I just get the turning wheel then nothing happens no programs play

0
Replies (3)
Showmax
Showmax's reply26 Jan 2024, 14:54
Official
Hi Nadine, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
Showmax: Hello Peter Team 
Showmax
Showmax's reply29 Jan 2024, 11:49
Official
Hi Nadine,
Thank you for reaching out. It seems like your Showmax subscription has expired, which might be causing the service error displayed. To continue enjoying Showmax, please renew your subscription on the new Showmax website and ensure you have the latest version of the app downloaded. Additionally, use a supported web browser or the latest version for optimal performance if you're watching on your laptop or PC.

If you need any assistance with the renewal process or have any questions, feel free to contact our customer support teams.

Regards,
Showmax: Hello Peter Team
NH
Nadine H's update29 Jan 2024, 11:58
Reviewer Update
Hi. This was an issue before my subscription ended I did not renew it as many people complaining about the same thing so Id rather not renew