FM
Franco M

1 reviews | Active since May 2016

13 May 2016, 14:19

Misleading Trial

I subscribed to Showmax' trial, wanting to test the service. Before the 7 days expiry, I cancelled my trial. Low and behold, a week later I notice that Showmax deducted R100 from my bank account. After investigation I found out that Showmax created two subscriptions in parallel, one for the trial, and a billable subscription. I had to cancel both. From my point of view it is deception, however I can be wrong. I am however not happy with them

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Replies (1)
Showmax
Showmax's reply13 May 2016, 16:11
Official
Hi Franco, Thanks for letting us know. We'll have a look into this and contact you by email. The ShowMax team

Best regards,