LM
Luna M

1 reviews | Active since Oct 2023

24 Feb 2025, 15:02

Misleading and dishonest

The adverti*****t is so so dishonest. Saying the package costs R99, only to discover that it actually costs R140 after the money is deducted from your account. On top of that, once I cancelled my subscription, I was billed once again because I apparently have to cancel my subscriptions separately, when I did not create them separately. What BS is this? No no no.

0
Replies (2)
Showmax
Showmax's reply24 Feb 2025, 15:15
Official
 Hi Luna

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 
Kind regardsShowmax: Hello Peter Team 
Showmax
Showmax's reply24 Feb 2025, 15:29
Official
 Hi Luna 

We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm your cellphone number and a convenient time for us to contact you?Thank you  

Kind regardsShowmax: Hello Peter Team