1 reviews | Active since Oct 2010
Misleading advertising
<p>I was interested to see what is up on Showmax and was pleased to see that the subscription service is R99 per month as advertised on their website.</p> <p> </p> <p>I signed up and gave my banking details and was suprised to see a debit of R124,40 on my account. When I querried this, it took more than a week to respond and the awnser is simply that they charge in dollars because my fnb acount is in dollars. Furthermore I must contactg my bank to find out why Shomax has overcharge me.</p> <p> </p> <p>This is misleading and ********** to take more money than what was agreed upon. Please rectify this to R99 as advertised and refund the balance into my bank account.</p>
Hi Leon,
That's not great to hear.
We will investigate this on our side and, as soon as we have an answer, we will contact you.
ShowMax Customer Care
Hi Leon,
That's not great to hear.
We will investigate this on our side and, as soon as we have an answer, we will contact you.
ShowMax Customer Care
Thank you for fixing the problem. It apears that I was signing up from a different part of the world and that is why I was charged in dollars.
I appreciate the quick response and stellar service that I received from Showmax and in particular Neil W who has gone the extra mile to take care of me.
I also want to complement Showmax on their app for Apple tv4 which is running beautifuly.
Thank you for fixing the problem. It apears that I was signing up from a different part of the world and that is why I was charged in dollars.
I appreciate the quick response and stellar service that I received from Showmax and in particular Neil W who has gone the extra mile to take care of me.
I also want to complement Showmax on their app for Apple tv4 which is running beautifuly.
