****mers
Today my account was debited by showmax I have not even watched showmax in months so how in the hell has my account been debited when I haven't been active on showmax for months. I want my account credited back because you guys are ****ming people and if nothing is done I will take this further.
It's really ridiculous how do you just start debiting from people's accounts and it seems to be a trend with showmax. Just credit my account back because I'm not on showmax.
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Replies (2)
Showmax's replyOfficial
25 Jan 2024, 12:24Hi Tania,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply25 Jan 2024, 12:24
Official
Hi Tania,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's replyOfficial
26 Jan 2024, 15:26Hi Tania,
We do apologise for any inconvenience caused, we've requested for our technical team to check how the account was debited so that the same issue does not occur in the future. In the mean time we have refunded R 99 which will reflect in your account within 5 to 7 days.
Kind regards
Showmax: Hello Peter Team
We do apologise for any inconvenience caused, we've requested for our technical team to check how the account was debited so that the same issue does not occur in the future. In the mean time we have refunded R 99 which will reflect in your account within 5 to 7 days.
Kind regards
Showmax: Hello Peter Team
Showmax's reply26 Jan 2024, 15:26
Official
Hi Tania,
We do apologise for any inconvenience caused, we've requested for our technical team to check how the account was debited so that the same issue does not occur in the future. In the mean time we have refunded R 99 which will reflect in your account within 5 to 7 days.
Kind regards
Showmax: Hello Peter Team
We do apologise for any inconvenience caused, we've requested for our technical team to check how the account was debited so that the same issue does not occur in the future. In the mean time we have refunded R 99 which will reflect in your account within 5 to 7 days.
Kind regards
Showmax: Hello Peter Team