LM
Lydia M
1 reviews | Active since Jul 2014
05 Mar 2025, 14:42
****MED BY SHOWMAX
I am very sad to have been done wrong by Showmax, I cancelled their service last month, hoping to start this month by using the Capitec discount voucher, did I not find out I am subscribed to a R69.00 mobile only plan!!!
I mean I have no interest in sports whatsoever and yet I am subscribed to a sports plan while I was aware of my cancellation, I even have a screenshot of the confirmation from their app that my services are cancelled
I unfortunately used the voucher received from Capitec app and that too was accepted on their side. I want a refund for that R69.00 deducted from my account and to be placed on the plan I bought the voucher for!
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Replies (1)0
Replies (1)Showmax's replyOfficial
05 Mar 2025, 14:56Hi Lydia
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
Showmax's reply05 Mar 2025, 14:56
Official
Hi Lydia
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
