1 reviews | Active since Nov 2016
Lots of issues with the app
<p>We have been having endless problems with the Showmax app on our Samsung Smart TV. I do love the shows that are available on Showmax, but we cannot watch half of them, neither the movies, as it either refuses to download, has no sound or completely freezes the tv, so that we have to switch it off at the socket and on again, starting the whole process from the start! We have had our internet speed etc tested and it is 100%. We also nave no problems with Netflix. I have sent an email to Showmax, but they are yet to reply after more than 2 weeks. </p>
Hi Margareet,
That doesn't sound like a fun way to ShowMax.
We will get our team to investigate this for you and give you a call as soon as we can.
Please accept our apologies for the inconvenience.
The ShowMax Team
Hi Margareet,
That doesn't sound like a fun way to ShowMax.
We will get our team to investigate this for you and give you a call as soon as we can.
Please accept our apologies for the inconvenience.
The ShowMax Team
Hi ShowMax Team
Thank you for your fantastic reponse in fixing this issue! The problem has now been resolved and we are able to watch ShowMax on our Samsung Smart TV (Series UA46ES6600). We really enjoy ShowMax and we will continue our subscription in future. Great service and great value for money.
Kind Regards
Margareet du Preez
Hi ShowMax Team
Thank you for your fantastic reponse in fixing this issue! The problem has now been resolved and we are able to watch ShowMax on our Samsung Smart TV (Series UA46ES6600). We really enjoy ShowMax and we will continue our subscription in future. Great service and great value for money.
Kind Regards
Margareet du Preez