cC
carl C

1 reviews | Active since Sept 2016

28 Nov 2016, 08:20

Issues watching a Series or Movie on Showmax Via Samsung Smart TV

<p>hi. I have a 4mb Line and Watching Netflix perfectly on my Smart TV. Showmax has Great Programs as well. I do not subscribe to Showmax every month due to the fact that my Smart TV completely restarts when trying to watch a Show, or get a error message saying that theres no internect connection and must call Showmax Contact centre.</p> <p>Also, when the programs do work, the quality is so bad.</p> <p>This cannot be because of my 4 MB line as Netflix plays pefectly without any hassles.</p>

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Replies (2)
Showmax
Showmax's reply28 Nov 2016, 08:36
Official

Hi Carl,

Thanks for bringing this to our attention.

One of our support agents will be in contact shortly to get all the details so we can assist.

Please accept our apologies for the inconvenience.

The ShowMax team

cC
carl C's update28 Nov 2016, 08:38
Reviewer Update

Thank you for the Prompt reply.