SM
Sibulele M

1 reviews | Active since Aug 2019

08 Sept 2024, 23:28

Is Multichoice now *****ing people's money just to keep their business afloat?

Guys never give Showmax your credit card details, otherwise they will forever be debiting your account even after you have cancelled a service with them. It's the second month now, after they have even sent an email confirming that they have cancelled my service. If they tell you they cannot refund you please approach the Consumer Goods & Services Ombudsman - they will refund you asap. I understand DsTV has lost a lot of subscribers (including me) in the recent past, but these tactics make wonder if the situation got so dire that Multichoice has now resorted to *****ing people's money to keep the business afloat?

0
Replies (1)
Showmax
Showmax's reply09 Sept 2024, 10:02
Official
Hi Sibulele

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team