*********** Call Centre Staff & Over-usage of data

<p>Showmax claims that on the lowest quality setting it uses 0,3gig per hour. Showmax has used 41gig of my data in 6 days. I "chat" with 2 call centre staff yesterday. First one I said that the usage does not match the bandwidth calculator, she responded that I should use the calculator to determine how much data I should use. Second one I said that I asked my ISP for a brakdown of usage for the 6 days, she responded that I should ask my service provider for a breakdown of usage. They did not/could not understand what I was saying. I measured last night, on the lowest setting, Showmax uses 1gig in less than an hour. This is not acceptable and if not rectified, I will sadly have to cancell my subscription.</p>