FM
Fulufhelo M
1 reviews | Active since Aug 2023
05 Jul 2025, 07:37
horrible service
shame on the agents that works behind this brand, i lodged a complaint on the 1st of July the complaint is still not resolved, they gave me this refernce number #INC-38789 their agents just dont know how they suppose to resolve the query they do nothing except asking that i provide my DSTV ref number which is not even linked to this account, i am so furious i need my refund ASAP
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
05 Jul 2025, 10:15Hi Fulufhelo
We acknowledge reciving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge reciving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply05 Jul 2025, 10:15
Official
Hi Fulufhelo
We acknowledge reciving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge reciving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
FM
Fulufhelo M's updateReviewer Update
05 Jul 2025, 10:35Thank you for a prompt response. the issue is now resolved.
FM
Fulufhelo M's update05 Jul 2025, 10:35
Reviewer Update
Thank you for a prompt response. the issue is now resolved.
Showmax's replyOfficial
05 Jul 2025, 10:47Hi Fulufhelo
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,Showmax: Hello Peter Team
Showmax's reply05 Jul 2025, 10:47
Official
Hi Fulufhelo
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards,Showmax: Hello Peter Team