Frustrated by Unresolved Showmax Issue and Poor Customer Service

I am extremely disappointed with the ongoing issue I have experienced with Showmax. Despite multiple calls to DStv, I was referred to Showmax, only for Showmax to send me back to DStv. This back-and-forth has left my problem unresolved, and it feels as though neither company cares about their clients. I am paying for a service I cannot use, and the lack of accountability is unacceptable. No wonder there is a decline in subscriptions when customers are treated this way.