Frustrated and Unhappy

Good day,

I was generally happy with showmax and their viewing options.

However, I cancelled my account in November last year, yet I am still being billed and debited by showmax.

I have since changed my bank account, but my old account is still being debited, and these debits are bouncing which is incurring failed debit costs to me. I have made attempts to email your customer care line with unsucces.

I would appreciate this matter being rectified asap, and the amounts unjustified payed monies credited.

Regards Frustrated and Unhappy