ZD
Zintle D

1 reviews | Active since May 2020

25 Jan 2024, 18:10

Forced out of my account

Omg!!!😭 I don’t even know where to begin. I woke up today looking forward to finishing my favourite show only to find myself forced out of my account for a update which isn’t supported by my current TV. I now cannot watch Showmax. I contacted support and they say I’ve been migrated to the new one and I can’t watch Showmax on any other. I wish they had given us an opportunity/Choice to choose but they obviously don’t care about their customers.

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Replies (1)
Showmax
Showmax's reply26 Jan 2024, 14:49
Official
Hi Zintle, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
Showmax: Hello Peter Team