ZD
Zaytoen D

1 reviews | Active since Oct 2022

25 Jan 2025, 21:39

False advertising of major tv shows

Showmax uses false advertising of major tv shows to gain subscriptions, immediately charging customers a fee and once signed in, you’ll discover the advertised content does not exist on the platform. They advertise shows they don’t even have licenses for and trick customers into signing up, then refuse to refund memberships. I will be laying a complaint at the NCC about this.

0
Replies (2)
Showmax
Showmax's reply26 Jan 2025, 11:55
Official
 Hi  Zaytoen 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 
Showmax
Showmax's reply26 Jan 2025, 12:18
Official
 Hi  Zaytoen 

We gave you a call but could not reach you, we have sent you an email regarding your complaint. Please do reach out with a response once you are free to.

Kind regards
Showmax: Hello Peter Team