DTSV & Showmax dis****ional service

The new showmax app is dysfunctional. Since its launch we cannot link Showmax to my dstv package. I have been experiencing this issue for almost 2 weeks, without any solution. I have paid for a subscription that I cannot access. Clearly this new showmax was not properly tested, and now we been made to pay for service that doesn't exist.

Is this DTSV & Showmax's way of forcing customers to subscribe for Showmax directly and not linked to dstv anymore maybe.