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Samuel
1 reviews | Active since May 2022
24 Mar 2025, 09:28
DSTV & ShowMax Activation Failure at my expense.
I activated my Showmax via DSTV self-service on 20th of March 2025 however I have not received an activation email from ShowMax / DSTV on numerous occasions they request that I need to activate it myself which I have done. I am still not able to view show till this day being the 24th of March 2025. The service provided by ShowMax and DSTV is slow and I have not received any communication to try & resolve this query. DSTV is purely to blame for this and I pray for the day we have alternative streaming platform so that I can deactivate my contract with them. Case No ShowMaX *** & DSTV ***8
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
24 Mar 2025, 09:48 Hi Samuel
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply24 Mar 2025, 09:48
Official
Hi Samuel
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
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Samuel's updateReviewer Update
24 Mar 2025, 14:14I have been billed in the March 2025 current month's cycle even after I did not have access to view ShowMax
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Samuel's update24 Mar 2025, 14:14
Reviewer Update
I have been billed in the March 2025 current month's cycle even after I did not have access to view ShowMax
Showmax's replyOfficial
24 Mar 2025, 14:35Hi Samuel
Thank you for taking our call and giving us the opportunity to remedy the situaton, We appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Thank you for taking our call and giving us the opportunity to remedy the situaton, We appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Showmax's reply24 Mar 2025, 14:35
Official
Hi Samuel
Thank you for taking our call and giving us the opportunity to remedy the situaton, We appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Thank you for taking our call and giving us the opportunity to remedy the situaton, We appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.