Diabolical Service

Going for 3 days without Showmax. I cannot believe this situation. I have free viewing and have never had a problem until I started getting Error Code 402. First, a call to Multichoice. Useless. They referred me back to Showmax. First conversation with online consultant proved useless too. He told me to log in to my account and select Help. That didn't work either. 2nd conversation online...the lovely Kgomotse! She told me to log into my account and choose DSTV as payment preference. She also told me my email address is not linked and to have a good day further! I asked her how to link my email but she'd gone and never rep****. I tried to do as she said but DSTV is not given as an option. There are only 2 paying options. I tried to click on account management but I'm told "oops browser missing". So I emailed. Biggest joke is I get a response that directs me back to the same useless steps! I'm horrified.