ZM
Zizipo M
1 reviews | Active since Oct 2025
14 Oct 2025, 11:38
Deducting monies despite a confirmation of cancellation UV
I cancelled my account with Showmax on May this year,however they have continued deducting money from account. Despite having a confirmation email from them, that my account has been cancelled. It’s been five months of them deducting monies from my bank account.
Helpful (0)
Replies (3)0
Replies (3)
Showmax's replyOfficial
14 Oct 2025, 14:07Hi Zizipo
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's reply14 Oct 2025, 14:07
Official
Hi Zizipo
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
Showmax: Hello Peter Team
Showmax's replyOfficial
15 Oct 2025, 10:50 Hi Zizipo
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
Showmax's reply15 Oct 2025, 10:50
Official
Hi Zizipo
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
Showmax's replyOfficial
17 Oct 2025, 11:44Hi Zizipo
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Showmax's reply17 Oct 2025, 11:44
Official
Hi Zizipo
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team
Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.
Kind regards
Showmax: Hello Peter Team