Debited after my account was deleted

Item: Showmax
Rating: 1
Author: Hlengiwe N

I cancelled my account completely and received a confirmation that my data was erased from the system then boom they debit my money, i don’t know how to get hold of them for my refund 😩please help

Helpful (0)

Replies (3)

Showmax's replyOfficial

04 Jun 2025, 19:11

Hi Hlengiwe

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Showmax's reply04 Jun 2025, 19:11

Official

Hi Hlengiwe

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Hlengiwe N's updateReviewer Update

04 Jun 2025, 19:44

Thank you hello peter, showmax contacted me and they apologised and said i must wait for my refund

Hlengiwe N's update04 Jun 2025, 19:44

Reviewer Update

Thank you hello peter, showmax contacted me and they apologised and said i must wait for my refund

Showmax's replyOfficial

04 Jun 2025, 20:02

Hi Hlengiwe
Thank you for taking our call and giving us the opportunity to remedy the situation, We appreciate your time and patience and hope you have a wonderful day further.
Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges.

Kind regards
Showmax Hello Peter Team

Showmax's reply04 Jun 2025, 20:02

Official