Deactivated services over 6months ago but still debits

Item: Showmax
Rating: 1
Author: tabile L

<p>i cancelled my subscription with Showmax over 6months ago but they still debit my account. when i contacted them the first time they said i would be called by an agent but that never happened instead i keep getting emails telling me i am still active but i deactivated my subscription online months ago. </p> <p>if they do resolve my query i am taking it further cause this is *****ing peoples money</p>

Helpful (0)

Replies (1)

Showmax's replyOfficial

19 May 2017, 10:17

Hi,

Thanks for bringing that to our attention.

Sounds like there is something wrong on the account and we'd be happy to fix it for you.

Please send us a private message with your email address so we can sort it out for you.

The Showmax team

Showmax's reply19 May 2017, 10:17

Official

Hi,

Thanks for bringing that to our attention.

Sounds like there is something wrong on the account and we'd be happy to fix it for you.

Please send us a private message with your email address so we can sort it out for you.

The Showmax team