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Nicole H
1 reviews | Active since Feb 2023
17 Jan 2025, 15:03
Charges!!!!!!!!!!
I am frustrated with this service. I had a Showmax account and cancelled my subscription , however they have still been trying to deduct from my account and has now to date left me in a minus of R235. I need this too stop, there is a reason why i cancelled it, but seems as though i will now be paying more for doing this cancelations. I was going to re-activate the service, but i have now decided not too, Please close and cancel my account. The email address used for this is ***
Helpful (0)
Replies (4)0
Replies (4)
Showmax's replyOfficial
17 Jan 2025, 16:40Hi Nicole
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
Showmax's reply17 Jan 2025, 16:40
Official
Hi Nicole
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regardsShowmax: Hello Peter Team
Showmax's replyOfficial
17 Jan 2025, 16:51Hi Nicole
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
Showmax's reply17 Jan 2025, 16:51
Official
Hi Nicole
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?Thank you.
Kind regards,Showmax: Hello Peter Team
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Nicole H's updateReviewer Update
17 Jan 2025, 17:12Hi I am at work, You can call me tomorrow or on Monday morning
NH
Nicole H's update17 Jan 2025, 17:12
Reviewer Update
Hi I am at work, You can call me tomorrow or on Monday morning
Showmax's replyOfficial
20 Jan 2025, 09:26 Hi Nicole We have attempted to reach you without any success. An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day. Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. Kind regards, Showmax: Hellopeter Team.
Showmax's reply20 Jan 2025, 09:26
Official
Hi Nicole We have attempted to reach you without any success. An email has been sent to you in response to your query. We appreciate your time and patience and hope you have a wonderful day. Should you require any assistance regarding Showmax please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. Kind regards, Showmax: Hellopeter Team.