Can't log into Showmax, can't reset password

I have been trying many months now to sign into the new Showmax on my TV. I can log in on my PC, but can't remember the password. When I try to reset my password, I get a blank email from Showmax. I have been trying to report this, but there is no email address and it is not a standard query (apparently). So this is my attempt at reaching Showmax to ask them to reset my password.