IR
Ingrid R

1 reviews | Active since Sept 2016

02 Nov 2016, 11:43

Be certain you really want to subscribe

<p>Be absolutely sure you want to subscribe because if you decide to unsubscribe, don't expect to be refunded. I cancelled my subscription three days after joining and money was deducted from my account. A month later, I still haven't been refunded. Yesterday I received a mail asking numerous questions about what the problem was. I am not interested in subscribing to Showmax and I cancelled well within the free period. Where is my refund? </p>

0
Replies (1)
Showmax
Showmax's reply02 Nov 2016, 13:00
Official

Hi Ingrid,

That's not great to hear, thanks for letting us know.

We will investigate this for you and respond to you as soon as we have an answer.

The ShowMax team