Be careful not to be ****med be Showmax, check the device to what before paying

Showmax is now ****ming people, please beca, i paid 225 which is the highest package, then try on watch on apple tv nothing played, i contacted them, why i can watch on apple tv, the said i should upgrade, so i asked i have already paid the highest package where should i upgrade again to ? transfer my account or refund, the said no refund, watch what you see or nothing, said Miguel Harrington