WK
Werner K
1 reviews | Active since Mar 2018
16 Mar 2018, 14:48
Bad Showmax
Registration via Telkom voucher in order to bill to my Telkom account. Charged twice R69 and again R99. Did not get 14 days free trial either. Contacted Showmax and they refer me to Telkom as Telkom bills me. Contacted Telkom and they refer me to Showmax as the payment is for Showmax not Telkom. BUYER BEWARE!!! With Showmax you will lose money. Come on it is the principal of the matter here. No one is taking responsibility but they are taking money. That's how we do it in South Africa now. Stand-up against the *******!!!
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Replies (2)
Showmax's replyOfficial
23 Mar 2018, 14:34Hi Werner
Really sorry for the delay in response and for the experience thus far.
We see that you linked and activated your account on the 23/02/2018. The current promotion for R69 ended as of the end of February. When linking to Telkom, you are charged a month subscription on the date of activation and will be charged at the start of the following month. If you were charged 2 x R69, this should not be the case. Please, can you email us a statement showing this charge to *** so that we may take this up with Telkom directly?
The Showmax team
Best regards,
Showmax's reply23 Mar 2018, 14:34
Official
Hi Werner
Really sorry for the delay in response and for the experience thus far.
We see that you linked and activated your account on the 23/02/2018. The current promotion for R69 ended as of the end of February. When linking to Telkom, you are charged a month subscription on the date of activation and will be charged at the start of the following month. If you were charged 2 x R69, this should not be the case. Please, can you email us a statement showing this charge to *** so that we may take this up with Telkom directly?
The Showmax team
Best regards,
WK
Werner K's updateReviewer Update
26 Mar 2018, 18:41Showmax will not take responsibility for their flawed sign up through Telkom. They happily take your money for a subscription you don't get. Their response is they will 'regrettably' not correct the issue. Well Showmax their is a much better online provider available with a bigger variety of movies and shows. Trust me every one definitely better value for money elsewhere available. Don't waste your money with these guys.
WK
Werner K's update26 Mar 2018, 18:41
Reviewer Update
Showmax will not take responsibility for their flawed sign up through Telkom. They happily take your money for a subscription you don't get. Their response is they will 'regrettably' not correct the issue. Well Showmax their is a much better online provider available with a bigger variety of movies and shows. Trust me every one definitely better value for money elsewhere available. Don't waste your money with these guys.