Bad service form Showmax

I have been trying to sort my Showmax account for the past 3 days. I've cancelled my DSTV account that was linked to my decoder and switched to DSTV stream. I registered my showmax again on Friday the 05/07/2024, it was playing, then over the weekend it did not play and has given the message that I must register again and when I registered again it says that my account is already linked to another account. I have been communicating with showmax and they referred me to DSTV. I phoned DSTV for 3 days now, holding on for more then 30 min everytime, and they also can't assist me to cancel the subscription. Now I will be paying for a product that I will not be using, plus there is 2 showmax accounts registered on my name whereas I only registered for one. I need this to be sorted out ASAP.