Bad service

Good day

Can i get a refund on my account urgent for the payment of showmax that i paid on multichoice i rather do a cancellation then tollerate this bad service.

Same error messafe receiving from the 26/6 until today 30/6 no help form anyone multichoice sents you the link for showmax showmax afent advise is multichoice system .

I am gatvol

Sign up with DStv It’s so easy to add Showmax to your DStv bill. Just provide your SA ID number associated to your DStv account and we’ll advise what discount you qualify for. Sorry, we were not able to verify your SA ID number. Please check your SA ID number and try again or use DStv self-service. Or link your account on DStv self-service. Next step

Sent from my Samsung Galaxy smartphone.

-------- Original message -------- From: lucindatreasurer048 <***> Date: 2020/06/29 23:02 (GMT+02:00) To: ***, ***, *** Subject: Link my showmax account to dstv ***5

Good evening

again thank u for the respond . please let me explain again .

1st my showmax account was active till the 24th . From the 25th i couldnt log in again to view . i tried to make payment with mastercard it refused. i tried to link payment method to dstv account refuse said this account can not be link i need to do it on dstv self-service.

so i spoke to two agent which i called in they advise me at multichoice they cant help guess what at showmax live chat they cant help .

so now i ask what kind of services is thus today is the 29 cant view showmax till todate.

i placed my complain on hello peter for assistiance they rep**** bacl with saying my e-mail address on showmax shows *** and on dstv shows *** i advise the that email of *** is no longer in use please advise how do i log in self-service to updated my information or can it be done for me . NO FEED BACK

i made a payment today for R 99 showmax R100 extra view R150 for ACCESS VIEW

my subscription shows still family view after i downgrade from family package to Access view on the whatsup number but of DSTV but stll show family package .... i just dont understand serious.

Strange when we dont pay account gets switch of so fast to get help Is mission for week to be assited.

My information is lucinda treasurer ***5

My showmax acc ***