BAD BILLING SERVICE!!!

I activated my showmax in april every month it's a struggle for them to deduct from my bank account yesterday i updated my payment account they didn't deduct now they have suspended my account which is so annoying and unprofessional. I wouldn't recommend showmax to my friends and family as i believe they offer poor service. Yesterday when i try to make the payment it went through but the amount was R0.00🤔 including bank charges which made me mad now my account is suspended