BG
Basani G

1 reviews | Active since Jan 2025

13 Jul 2025, 19:50

Apparently Subscribing Is Too Much to Ask

I’ve been trying to subscribe to Showmax for over 30 minutes and the experience has been incredibly frustrating. The website keeps giving me an error telling me to try again later. I initially thought the issue was with my account, but after trying with a relative’s account and still getting the same message, it’s clearly a problem on their side.

I honestly didn’t expect such a basic process like subscribing to be this difficult. I’ve never had this much trouble with any other streaming service. If this is what the experience is like before even becoming a customer, I don’t have much confidence in the service itself. At this point, it feels like they don’t want my business, so I might as well take it elsewhere.

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Replies (2)
Showmax
Showmax's reply13 Jul 2025, 21:49
Official
Hi Basani

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 
Showmax
Showmax's reply14 Jul 2025, 14:28
Official
Hi Basani
Thank you for taking our call and giving us the opportunity to remedy the situation. We appreciate your time and patience and hope you have a wonderful day ahead.
Should you require any assistance regarding Showmax, please feel free to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. 

Kind regards 
Showmax Hello Peter Team