Algorithm gone bonkers!

Item: Showmax
Rating: 1
Author: Anthea Morgan-Campbell

Is your service not based on an algorithm? Well it's completely off. When I watched Mommy Club Sugar and Spice, the next show/movie that would come up was constantly, and in a loop Keeping up with the Kandasamies or Daddy Day Care. Why would it come up again if I'd already watched it. Please fix this or remove it - it's annoying

Helpful (0)

Replies (2)

Showmax's replyOfficial

20 Nov 2024, 10:06

Hi Anthea

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Best regards,

Showmax's reply20 Nov 2024, 10:06

Official

Hi Anthea

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team

Best regards,

Showmax's replyOfficial

20 Nov 2024, 10:18

Hi Anthea
We profoundly apologize for any inconvenience this may have caused. We have attempted to reach you but have been unsuccessful. Could you please confirm a convenient time for us to contact you?

Thank you.

Best regards,

Showmax's reply20 Nov 2024, 10:18

Official

Best regards,

Algorithm gone bonkers!

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