LN
Luvo N

1 reviews | Active since Jan 2020

15 Nov 2024, 11:09

Account debited twice

Hi

You debited my account twice on the same day, I do not know the reason for this. Your service is already not good and yet you make this blunder? Can you please return my money I have sent you my details and proof. Please return my money with the same urgency you had when you took it.

0
Replies (4)
Showmax
Showmax's reply15 Nov 2024, 11:27
Official
 Hi Luvo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
Showmax: Hello Peter Team 
Showmax
Showmax's reply15 Nov 2024, 11:44
Official
 Hi Luvo,
 
 Thank you for taking our call and giving us the opportunity to remedy the situation, we appreciate your time and patience and hope you have a wonderful day further. 
 
 Should you require any assistance regarding Showmax please feel to reach out to us on the help site via live chat for speedy assistance in resolving any challenges. 
LN
Luvo N's update15 Nov 2024, 11:47
Reviewer Update
Hi

Thank you for your help it was much appreciated and apologies for the inconvenience caused . Also Thank you for clarifying as to what happened and for the refund.

Kind Regards
Luvo
Showmax
Showmax's reply15 Nov 2024, 18:44
Official
Hi Luvo

It's a pleasure.
Kind Regards
Showmax Hello Peter Team